Privacy Policy

Last updated: 5 October 2026

This policy explains what personal information NikkahNest collects, why we collect it, who we share it with, and the choices and rights you have. NikkahNest is a marriage app for Muslims aged 18 and over.

1. Who we are

NikkahNest is operated by NikkahNest Ltd, a company registered in England and Wales (company number 17494583), whose registered office is at 28b Mildmay Road, London, N1 4NG, United Kingdom ("we", "us"). We are the data controller for the personal information described in this policy. You can contact us at nikkahnest@pm.me.

2. What we collect

Information you give us

• Account details: your email address or phone number and sign-in details.
• Profile: your name, date of birth, gender, photos, bio, location (city and approximate position), nationality, ethnicity, languages, education, occupation, height, marital history, children, interests, personality traits and profile prompt answers.
• Deen and marriage details: such as sect, madhab, religiosity, prayer and fasting habits, dress, diet, marriage timeline, wishes about children, and your marriage values answers.
• Verification: the live selfie (and, if asked, a short video) you take to verify your profile.
• Voice intro: the short voice recording you can add to your profile.
• Messages and calls: chat messages, photos and voice notes you send, compliments, compatibility question answers, and voice or video calls you make in the app.
• Wali or chaperone: the email address of anyone you add as your wali or chaperone, the level of access you choose for them, and any briefings you send them.
• Meetup sharing: your live location, only while you choose to share it with your chaperone. It stops when the sharing period ends.
• Sakina (community): your Sakina profile and username, posts, comments, stories, clubs you join, friend requests and friends, and messages you send to friends.
• Live streams: when you go live, the title, the audience you choose (everyone, friends only, or sisters or brothers only), the comments and likes, and your confirmation of our modesty guidelines. We don't record or store live video.
• Reports and support: information you give us when you report someone or a live stream, block someone or contact support.

Information created when you use NikkahNest

• Likes, passes, favourites, profile visits, matches and boosts.
• Your settings, such as filters, theme, app icon, language and Invisible mode.
• Gold membership status: your plan, start date and renewal date. Apple handles payment, and we never receive your card details.
• Device and technical information: device type, operating system, app version, notification token, and app usage and crash information.

3. Religious and other sensitive information

Some information on NikkahNest reveals your religious beliefs, and you may also share your ethnicity or other sensitive details. Under UK data protection law these are "special category" data.

We only use this information with your explicit consent, which you give when you add it to your profile. It's used to show your profile to others and to suggest compatible matches. You can edit or remove these details at any time in the app, and withdrawing consent won't affect anything we did before you withdrew it.

4. How we use your information

• To run the app and provide our service (performing our contract with you): creating your account, showing your profile, suggesting matches, enabling chats and calls, and providing Gold features you've paid for.
• With your consent: using religious and other sensitive information, sending push notifications, and sharing your live meetup location with your chaperone.
• For safety and to improve the app (our legitimate interests): verifying profiles, investigating reports, preventing fraud and misuse, and understanding how the app is used so we can fix problems.
• To meet legal obligations: for example, responding to lawful requests from the authorities.

We do not sell your personal information, and we do not use it for advertising by third parties.

5. Who can see your information

• Other members can see your profile in Discover, apart from your email, phone number, exact location and verification selfie. If you are a Gold member and turn on Invisible mode, only people you've liked can see you.
• People you match or chat with can see the messages, photos and voice notes you send them.
• Your wali or chaperone can see what you allow. With "Full access" they can read your marriage conversations, and with "Verification only" they can see only whether your account is verified and active. They also see briefings you choose to send.
• Sakina members can see your Sakina profile, posts, comments and stories. Live streams are seen by the audience the host chooses: everyone, friends only, or sisters only or brothers only. Live comments are separated by gender, so viewers see comments from their own gender, plus the host's.
• Our moderation team can see information as explained below.

How our moderation team uses your information

A small team of authorised NikkahNest staff keeps the app safe. Each team member has their own login, and every sensitive action they take is recorded in an access log that can't be edited.

• Profiles: the team can view the details on your profile, and your Gold status, verification status and history of reports and warnings.
• Account details: the team can see your email address, phone number, when you joined and when you last signed in, when this is needed to investigate a report or help you with your account. Each time this is viewed, it's logged.
• Verification selfies are only ever seen by a team member of the same gender as you. They're never shown to other members, and the selfie is deleted as soon as a decision is made.
• Private messages: we do not routinely read your chats. A team member can only open a conversation when one of the people in it has reported the other, and only to review that report. Every time a chat is opened, it's logged.
• Payment details: Apple processes all Gold payments. Neither our team nor anyone at NikkahNest can see your card or bank details.
• Actions: where someone breaks our terms, the team may remove content, warn, suspend (for a set time) or ban an account, or delete it. You'll be told the reason in the app.
• Live streams: viewers can report a live. If several different people report the same live, it ends automatically and is reviewed by the team.

We don't collect your IP address or device identifiers for moderation, and we don't share moderation information with third parties for marketing.

6. Service providers

We use trusted companies to run NikkahNest. They only process your information on our instructions:

• Google Firebase (Google LLC): sign-in, database, file and photo storage, push notifications, analytics and crash reporting.
• Agora: connecting voice and video calls and live streams.
• Apple: processing Gold subscription payments through the App Store.

7. International transfers

Some of our providers store or process information outside the UK, including in the United States. Where this happens, we rely on approved safeguards such as the UK International Data Transfer Agreement or Addendum, or the UK–US data bridge.

8. How long we keep it

• We keep your account information while your account is active.
• When you delete your account, we delete or anonymise your profile, photos and messages within 30 days.
• We may keep limited information for up to 12 months after deletion where it's needed for safety (such as records of reports or bans) or to meet legal obligations.
• Live meetup locations are kept only for the sharing period you choose.
• Verification selfies are deleted as soon as our team has made a decision.
• Records of moderation actions and access to your information are kept for up to 24 months, so we can show how reports were handled.

9. Our mailing list

If you register on our website at nikkahnest.app/register, we keep your email address, your first name if you give it, the date you registered and the consent you gave. We use this only to email you about NikkahNest, such as launch news, updates, tips and offers. We rely on your consent to do this.

We never sell or share your email with anyone for their own marketing. You can unsubscribe at any time at nikkahnest.app/unsubscribe, by using the unsubscribe link in any email, or by emailing nikkahnest@pm.me. We keep a record that you've unsubscribed so we don't email you again.

10. Your rights

Under UK data protection law you have the right to:

• access the personal information we hold about you;
• correct information that is wrong;
• ask us to delete your information;
• restrict or object to how we use it;
• receive your information in a portable format;
• withdraw your consent at any time.

To use any of these rights, email nikkahnest@pm.me. We'll respond within one month. If you're unhappy with how we handle your information, you can complain to the Information Commissioner's Office at ico.org.uk.

11. Deleting your account

You can delete your account at any time in the app under Profile. Deleting your account does not cancel a Gold subscription, because Apple manages billing. Cancel it in your iPhone's Settings under your name, then Subscriptions.

12. Security

We use encryption in transit, access controls and security rules to protect your information. No system is completely secure, so please use a strong password and never share your sign-in details.

13. Age requirement

NikkahNest is only for people aged 18 and over. We don't knowingly collect information from anyone under 18, and we'll delete any account we find belongs to someone under 18.

14. Changes to this policy

We may update this policy from time to time. We'll show the date of the latest version at the top of this page, and tell you in the app about any important changes.

15. Contact us

Email nikkahnest@pm.me, or write to NikkahNest Ltd, 28b Mildmay Road, London, N1 4NG, United Kingdom.